Below is the answer and explanation for when a user generates a dynamic preview and receives the error “can’t show a preview because you haven’t set a default creative or your applied filters don’t match any feed rows,” what first step should be taken to troubleshoot the error?

When a user generates a dynamic preview and receives the error “can’t show a preview because you haven’t set a default creative or your applied filters don’t match any feed rows,” what first step should be taken to troubleshoot the error?

• Check if the correct feed filtering parameters were applied in the preview panel. ✅
  
• Re-upload the feed.
• Re-transform the feed.
• Confirm the feed is complete with no warnings.

Correct answer

Check if the correct feed filtering parameters were applied in the preview panel. ✅

Explanation

The error is received when correct feed filtering parameters are not applied in the preview panel. When a user generates a dynamic preview, make sure the feed filtering parameters are correctly applied otherwise you will see the error “can’t show a preview because you haven’t set a default creative or your applied filters don’t match any feed rows,”.

The above answer and explanation are for the question when a user generates a dynamic preview and receives the error “can’t show a preview because you haven’t set a default creative or your applied filters don’t match any feed rows,” what first step should be taken to troubleshoot the error?

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