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What is NOT a type of Workflow action?

Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: What is NOT a type of Workflow action?

What is NOT a type of Workflow action?

  • Email Alert
  • Custom Notification ✅
  • Outbound Message
  • Field Update
  • Create Tasks

Correct Answer

Custom Notification ✅

Explanation

Workflow supports 4 actions:

  • Create Tasks
  • Send Emails
  • Field Updates
  • Outbound Messages

Process builder is capable of more actions than Workflow, including sending customized notifications.

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