In case you want to know how to pick up the best free or paid open source CRMs or cloud, what are the factors you should consider, check out the article How can CRM system help you and how to choose the best customer relationship management software?. I honestly recommend starting with this article and then getting back to the open source CRMs topic, as it will help you understand better our differences and possible benefits of both free/paid open source or ready-to-go solutions.

When an app is “open source,” this means its ‘source code (i.e. the code that makes the program run) is publicly available. This source code may be dispersed, customized, and rearranged by users according to their needs. The idea is that, if any designers can peek under the hood and modify the method the program works, the app will end up being more beneficial and error-free with time.

Developers get together on Github or other platforms to fix bugs, add functions, or change existing ones. Businesses can hire designers to customize the open source CRM tool of their option, and get a platform that satisfies their hyper-specific requirements.

Open source CRM services generally work on Linux (instead of the typical Mac/Windows support) and often combine easily available software like Apache web server and PHP. Any software application that operates under an Open Source Initiative and holds an OSI-compliant license can be incorporated into a CRM platform and utilized for business functions.

Open source customer relationship management uses all the useful features of an exclusive CRM like customer support, pipeline management, market automation, and contact management, however, there are significant distinctions between the two types to think about. We describe everything here.

Difference between open source code vs. exclusive software application

Think about it by doing this: Proprietary software application is a closed system, a boxed-up, completed item. You download it free, purchase a subscription, and set it up for your requirements. No assembly is required (aka. you can skip employing internal developers).

This is a ‘complete stack’ category of CRM – generally created for the big picture, which indicates they can cover standard requirements.

Meanwhile, an open source platform’s source code is readily available to the general public for use and further advancement and adjustments. The expectation is that you’ll wish to take the existing product and fine-tune things according to your particular workflow requirements. Open source code is currently well established, and modification solutions have been structured for speed and ease.

Many little and medium-sized organizations go open source. Others pick a closed source, proprietary software.

Both types do sales, service, marketing, and task management in every possible way you can imagine. Qualitatively speaking, there’s not a massive difference between the two in terms of functionality you can get. The difference is that many non-open source CRMs systems which can be customized are quite expensive and for small companies, it is simply not reachable.

The option is really to write down all functionalities you need from the CRM application, check if there is no ready-made solution already and if not ask some implementation partners or developer team what could be the possible cost of that custom implementation to get your system up and running.

The advantages of open source CRM

There are a lot of benefits why to choosing open source CRMs. The main advantages are:

• Open source CRM – can be way cheaper than proprietary CRMs – you can get a great piece of software for a much better price than big corporate solutions (Salesforce or Microsoft Dynamics). You simply pay just for the development and maintenance of the CRM (which can be a bigger investment, especially at the beginning).
• Open source is a cheaper option when need to scalable your business – as you don’t have to pay any license or are not limited by the cost-per-user costs. You don’t have to sign any long-term deals with software licenses. With a proprietary CRM, you will have to do that. With open source – if you don’t have money for any other updates, you simply don’t develop any new features and have practically zero costs.
• You get CRM exactly according to your needs – you can develop the exact CRM system you desire with no supplier limitations (if you have a good team of developers or a reliable implementation vendor partner). If you’re worried about flexibility and scalability in time, open source has the benefit. As your business will grow, you will find out that some functionalities are critical for you and if you do everything in-house in terms of development, you can get it much faster (as an open community allows you to simply hire more developers, you are not dependent on just one vendor and also there is much less possibility to vendor lock).
• Lower risk of vendor lock and knowledge base – open source CRMs are having a huge community – as all guidelines, source code, and plugins are open for everyone. The strong, active community of developers is a key factor. Updates, bug repairs, and so on can be much more easily solved when you have thousands of people who probably had solved similar problems in the past.
• No middle man – you pay “just” for the labor costs – your developers (or project manager/testers). You do not pay any margin to any other middleman (which is mostly covered in license costs). On the other hand, you are fully responsible for the whole project development, which means – when you reach a dead end with the development of some functionality/features – you are the person who will and has to pay for it all from your pocket. therefore open source CRM software might certainly be the method forward if you’re running a little company and looking for really specific functions. But if your organization is doing something more ‘regular’ in a well-defined market, needs more complicated tools, and/or demands highly responsive product support, it may be much better to opt for a feature-rich proprietary tool that was developed to address your requirements.

Socially open open-source CRMs

While all CRMs- both open source and proprietary – started as tools for sales groups and later extended that reach to give marketing and support some helping hands, nowadays its social media teams that are the newest to delight in the added advantages of these platforms.

Therefore it must be, as so much advertising goes on because coveted social area.

Some CRM features for social media supervisors and teams consist of tools to unify all social channels into a single summary, the ability to pre-compose and schedule posts, provide analytics on reach and engagement, aggregate all incoming communication through all social channels into one dashboard, and even use constantly-updated recommendations on what to post, when, and how frequently.

Some examples of open source CRMs working closely in social networks spaces are Vtiger, which integrates with Twitter, where you can tweet or submit a 3MB picture to Twitter straight from your CRM. SuiteCRM integrates with other apps to do things like, learning which social networks your leads are most active on.

The name of the game is interoperability
Fortunately, softwares don’t enter this world in isolation structure garrisons around their code.

A huge advantage to many platforms is versatility, specifically in the kind of their API (application programming user interface). This is sort of like the instructions from one set of code to another that permits 2 programs to work along with, or on top of one another.

There are various standards of API, with RESTful API (or sometimes simply REST) being somewhat of a gold standard, especially with open source CRM. Since the concept of open source is to never close the gates on brand-new developments– no matter where they originate from– numerous API builders depend on the liberty and versatility of RESTful API.

All of the above-discussed open source CRMs make the most of RESTful API.

Are you an open source CRM type?
Depending on your skillset and what you wish to attain with a CRM, open source might interest you more than a complimentary or paid closed source one.

If you’re running a small company and looking for really specific functions, going with open source CRM software could indeed be the way forward. If your service is doing something more ‘normal’ in a well-defined market, needs more intricate tools, and/or needs extremely responsive product assistance, it may be better to go with a feature-rich exclusive tool that was constructed to address your requirements.

Fortunately, if you’re on the fence, it’s simple enough to download a complimentary open source program and check out.

Possible disadvantages of free open source CRMs

• It takes more time to start with and can not end well  – others might find open source software development to be a lengthy project and sometimes it can be a black hole for your finances in case you don’t manage the project well.  It will also take some time for you or your team (somebody has to supervise developers, prepare briefs for them, etc.).
• Slower start – while both open source CRM and proprietary cloud CRM applications are practical having all necessary features even in the basic version, open source has a longer implementation process. You have to set up your server, and configure everything (look, communication with hosting, mailing servers, etc.). Open source company tools generally require a lot of time from developers for initial setup. Simply it takes time as you are building a new solution from the scratch. All cloud/proprietary CRMs are compared to open source ready to go after the initial set-up, which can take a couple of minutes. But you will still have to do many other settings after sign-up to adjust it to your needs. So it will still take you some time, but it will probably not be months, also many of these online CRMs are having their key account managers which can help you with the initial setup.

From my point of view, the most popular open source is SuiteCRM and Vtiger. So in case you are looking for your solution, recommend these tools to start with. Quite popular was also SugarCRM – SugarCRM was historically the most well-known open source CRM. Their Community Edition project has been on the market for 14 years and resulted in a ton of spin-off projects. Yes indeed, those two sentences are past tense for a reason – the platform quietly stopped being open source in early 2018.

But its legacy lives on! Vtiger and SuiteCRM, for example, are proud children of SugarCRM’s original open source code, birthed and set off into the wilds in 2004 and 2013 respectively.

But you can also take a look at those other open source or free CRM options, which you will find below:

• VTiger
• SuiteCRM
• Odo
• OroCRM
• X2CRM
• EspoCRM
• CiviCRM

Other free open source alternatives are just free versions of normal proprietary CRM systems – they can sometimes fulfill your needs at the early beginning of your business journey. But I honestly recommend starting building your solution with VTiger or similar open source. As you will soon or later end up with that solution anyway (in case you don’t have huge funding and need already a solution that works right here right now).

Because as you will grow, your team will have probably more than 10-20 team members and you will realize that these proprietary CRMs becoming quite expensive and (what is more important) they lack some necessary functionality you will desperately need to lower your human resource costs or to make your business way more effective).

• Really Simple Systems (RSS) (the free version of the proprietary CRM system)
• Trello (the free version of the proprietary CRM system)
• Freshsales (the free version of the proprietary CRM system)
• HubSpot CRM (the free version of the proprietary CRM system)
• Airtable (the free version of the proprietary CRM system)
• Streak (the free version of the proprietary CRM system)
• Bitrix24 (the free version of the proprietary CRM system)
• Insightly (the free version of the proprietary CRM system)
• Apptivo (the free version of the proprietary CRM system)
• Flowlu (the free version of the proprietary CRM system)

Brief description of all these open sources or free version CRMs solutions

Vtiger CRM (free open source CRM solution)

Benefits (why to choose VTiger as your new company CRM system):

Vtiger CRM Open Source covers the best of the best open source customer relationship management features you need.

You can use it to run marketing campaigns and keep track of leads, customers, and opportunities, handling the sales cycle and daily workflows. Have all necessary

Reporting and analytics features are consisted of, and it has a Gmail extension, which is super helpful for referencing CRM information and information while emailing.

As you scale up your usage, you can inspect the marketplace for add-ons for greater features. It’s the # 1 most downloaded Open Source CRM on SourceForge (with 4.5 million+ downloads), so it has a huge community of users and designers behind it, which is very important for further development and customization.

It works well with every operating system like Windows, OS/X, Ubuntu, Android, iOS.

Possible downsides of VTiger:

When compared to its paid variation, Vtiger’s reporting features are rather lightweight in the open-source version of VTiger. Navigation in between functions sometimes is not so good, and the Google Sheets integration also isn’t the best of the best. Vtiger also has a moderate discovering curve, so it will take some time to train your team to implement the platform efficiently. But due to the high community of developers and implementation partners, you do not have to hire developers with zero experience with this CRM tool.

My personal opinion is that this is the best choice for smaller companies and mid-size businesses which simply conclude that they need a lot of modification, but don’t have enough money for any expensive enterprise CRM solution.

Pricing of VTiger CRM:

• Free, with paid add-ons available in the marketplace.

SuiteCRM (free open source CRM solution)

Benefits (why to choose SuiteCRM as your CRM system):

Similar to VTiger – Suite CRM is a free, powerful, customizable, easy-to-use CRM with hundreds of extensions and integrations, SuiteCRM is used by millions of people every day.

SuiteCRM manages sales, service, and marketing, with custom module, layout, and relationship development tools that will please your IT department too (if you have one). This CRM has also got real-time dashboards, meaning as data streams in, new figures offer broader insights into things like pipeline metrics, open project statuses, and cash flow.

As well as VTiger SuiteCRM offer limitless customizability and thus is great solution for any small or bigger company as you can easily have there . It also works with every operating system like Windows, OS/X, Ubuntu, Android, iOS.

And as well as VTiger SuiteCRM is certainly one of the most friendly open-source systems on the scene. It’s also one of the most popular.

Possible downsides of SuiteCRM:

Helpdesk assistance can be sluggish, as it is community-based.

There’s likewise a moderate discovering curve, and the complimentary open source version’s functions and integrations aren’t as developed as in paid versions. SuiteCRM does not integrate with ERP software, so if you’re looking for a holistic service process combination, it might not be the right option.

So which one of these CRMs is better? I would honestly pick VTiger because of bigger community of developers, thats the only reason why SuiteCRM is not number one on my list.

Pricing of SuiteCRM:

• SuiteCRM has free version, but as mentioned above – there are some limits in free version obsiously (you have no support, which same as with free version of VTiger, but missing ERP could be also the thing).
• Starter plan (recommended for 1-10 users) is $123 (billed as ₤ 95) per month and it is billed annually.
• Company strategy (advised for 5-50 users) is $430 (billed as ₤ 332.50) each month it is billed every year.
• Premium strategy (recommended for 10-150 users) is $614 (billed as ₤ 475) and it is annually.

But there is 30-day free trial is offered for all SuiteCRM paid versions.

Odoo (free open source CRM solution)

Benefits (why to choose Odoo as CRM system):

Odoo is another well know and very often used CRM system worldwide and it is a great piece of software.

Odoo is all about ‘extensible architecture,’ with a modular style that lets you blend and match various functions. The open source Community Edition of Odoo CRM plugs into the 10,000+ apps in the supplier’s space, which are configured to integrate with one another easily (at least in a theoretical way, but yes, this part help a lot, but you will also find out that not every integration with other systems works well).

If you’re in retail, restaurants, or other brick-and-mortar business, you may be interested to know Odoo has a very beneficial point of sale app. Dealing with other Odoo apps, point of sale data can easily flow into your stock management, e-mail marketing, and sales operations.

Possible downsides of CRM Odoo:

The open source variation of Odoo CRM has a considerable learning curve, and you’ll need to pay unique attention to setting it up and executing it to prevent headaches later. The invoicing tool is a bit more complicated than needed (you have to develop a quote, followed by an order in order to generate an invoice), and reporting alternatives are restricted.

Customer support is dependent on app community members.

Pricing of Odoo CRM:

• Open source CRM is totally free. Paid add-ons available.

OroCRM (free open source CRM solution)

Benefits (why to choose OroCRM as CRM system):

OroCRM has a reputation as the most flexible open source CRM. It’s based upon the Symfony2 PHP framework for web development, which is widely used and well-liked. That indicates that lots of open source developers discover it easy to understand Oro’s code and develop brand-new customizations, making it relatively easy and affordable to modify the platform to your requirements.

Easy combinations with Zendesk, MailChimp, and numerous other clutch apps are a good touch too.

Possible downsides of CRM system OroCRM:

If you’re handling ecommerce, you may need a developer to customize the app in order to meet helpdesk/ consumer assistance functions. There is likewise no localization (Oro is just available in English).

Pricing of OroCRM system:

• Open source edition is complimentary.
• Contact vendor for Enterprise Edition access.

X2CRM (free open source CRM solution)

Benefits (why to choose X2CRM as your new CRM system):

X2CRM has an open source edition, which generously shares code through GitHub, SourceForge and Bitnami, hence motivating anyone and everybody to tailor it for their own purposes. The software application can be downloaded best onto a webserver, however you can likewise get assist when downloading it as part of a full stack version.

This open source edition employs a lot of the core modules from the basic (non-open source) X2CRM platform, which is more tailored toward larger enterprises instead of lean startups.

Lighter operations can make the most of X2CRM Open Source’s tools for marketing campaigns and pipeline and funnel management. There are e-mail modules that consist of open e-mail tracking and a function to design workflow visualizations. X2CRM also has Android and iOS apps.

Possible downsides of CRM system X2CRM:

X2CRM is an up-and-coming platform and not the most extensively utilized, so you might find it challenging to get the assistance you need through its small-ish community.

Pricing of X2CRM CRM system:

• Open source variation is totally free.
• Paid customized configuration and advancement solutions likewise available.

EspoCRM (free open source CRM solution)

Benefits (why to choose EspoCRM as your new CRM system):

EspoCRM offers full-featured sales automation for leads and tracking for contacts, accounts, and opportunities. It also keeps tabs on contacts by defining relationships and relating them to numerous accounts. EspoCRM’s social stream permits you to track activities and “follow” particular records that pertain to your work.

Possible downsides of CRM system EspoCRM:

Time invested executing the open source service on-premise and paying for designers, data hosting, etc might negate some of the financial advantages of getting the software application complimentary. Likewise, there aren’t numerous integrations with other apps.

Pricing of EspoCRM system:

• Self-hosted (on-premise) service is free.
• Cloud-hosted option prices in assessment with vendor.
• A one-month complimentary trial is offered for the cloud-hosted service. Charge card not required.

CiviCRM (free open source CRM solution)

Benefits (why to choose CiviCRM as your new CRM system):

CiviCRM is a completely complimentary open source CRM targeted at non-profits, associations, and civic sector companies. User-friendly and developed to be adjusted towards a wide variety of uses, CiviCRM supplies full-fledged CRM functions like contact management, accounting combination, case management, and email marketing.

Possible downsides of CRM system CiviCRM:

You will likely require aid customizing the solution and installing for your company’s needs. It’s not developed for sales, so you might find it doesn’t satisfy your business requirements or requires too much financial investment in time and money to tailor. It ought to be noted, the UI is also somewhat out-of-date.

Pricing of CiviCRM system:

• Free.

Searching for a free complimentary CRM system?

If you’re thinking about open source purely for the sake of reducing expenses, you may wish to take a look at the complimentary version of the following all-in-one (proprietary) CRMs.

Freshsales (free complimentary CRM system)

Benefits (why to choose Freshsales as your new CRM system):

Freshsales is a full-fledged sales force automation option for sales groups. It offers everything a salesperson needs to– bring in quality leads, participate in contextual discussions, drive handle AI-powered insights, and support consumer relationships.

With integrated email, telephone systems, phone, and chat, Freshsales empowers sales groups with more time for selling by automating the sales procedure and increases effectiveness and efficiency in their daily activities. With Freddy AI, salesmen can get insights into the finest deals to go after and what actions to take and predict income with sales forecasting. Services can take the next advance towards effective pipeline management with Freshsales. Also, the alternative to utilize native CPQ makes producing and sharing quotes and other crucial sales possessions hassle-free.

Possible downsides of CRM system Freshsales:

Like lots of vendors, a few of the better functions are booked for premium packages. Amongst these for Freshworks CRM are time-based workflows, some chatbot tools and advanced metric reporting. In general, the complimentary and standard plans are a good place to begin, and you can always update.

Pricing of Freshsales CRM system:

• There is a Free Forever Startup plan
• Growth strategy is $15 per user/month billed yearly
• Pro plan is $39 per user/month billed every year
• Business strategy is $69 per user/month billed every year

HubSpot CRM (free complimentary CRM system)

Benefits (why to choose HubSpot CRM as your new CRM system):

HubSpot is a massive company, and played a big part in introducing the increase of inbound marketing. Their complimentary version automates routine jobs, manages lead management, and permits a database of one million contacts. It likewise permits endless users and unrestricted storage.

Some benefits to HubSpot are first of all their big wealth of training videos to help accelerate adoption. Since of their sheer enormity, they have a pretty fantastic credibility for individualized customer service, which is a big point in its favor vs. lots of open source solutions.

Possible downsides of HubSpot CRM:

Some negatives include limited syncing between contact and deal data, a weak search function, and the inability to log e-mail accessories into the contact record. As you might have surmised, you might well need to dish out money on add-on modules to get the most out of the complimentary version.

Pricing of HubSpot CRM system:

• HubSpot CRM is totally free.
• Marketing Hub, Sales Hub, and Service Hub add-on plans are $50 each per user/per month, billed regular monthly.
• HubSpot CMS begins at $300 per month, billed month-to-month.
• All-inclusive Starter Growth Suite starts at $113 per user/per month, billed month-to-month.

Really Simple Systems (RSS) – free complimentary CRM system

Benefits (why to choose Really Simple Systems (RSS as your new CRM system):

Really Simple Systems (RSS) is a user friendly, yet reliable marketing automation, sales and service platform created specifically for B2B. They use a free version of their software for approximately two users, that includes a lot of the core features of the paid item, including sales automation and customer support. It offers you endless contacts and 100 MB of file storage.

RSS contact management updates details and related jobs in real-time for suppliers, providers, and customers. This is very helpful for coordinating remote groups.

Possible downsides of Really Simple Systems (RSS) CRM:

RSS doesn’t use a lot of third-party combinations. Personalization features are somewhat minimal, and might not accommodate niche companies, nonprofits, or non-traditional CRM applications (however, it is created for B2B). While functional, the mobile app is not the most easy to use one out there.

Pricing of Really Simple Systems (RSS) CRM system:

• Free version for up to 2 users.
• Starter plan is $14 per user/per month, billed every year.
• Expert strategy is $30 per user/per month, billed annually.
• Enterprise plan is $46 per user/per month, billed each year.

Trello (free complimentary CRM system)

Benefits (why to choose Trello CRM as your new CRM system):

A non-traditional CRM alternative with a reliable and easy Kanban-view job management app that can work as a light-weight CRM. Extremely low knowing curve and simple to utilize throughout mobile and web apps. The complimentary version, although restricted, might be enough for small company team collaboration and simple organization procedures.

Possible downsides of Trello CRM:

Kanban view can become confusing as the intricacy of your task increases. Limited file accessory size in the complimentary variation can be an issue with video files, Powerpoints, heftier PDFs, and so on.

Pricing of Trello CRM system:

• Free version offered, with restricted functions.
• Organization Class plan is $9.99 per user/per month billed yearly, and $12.50 per user/per month billed regular monthly.
• Enterprise plan is $20.83 per user/per month billed annually (price variable, figure provided for 100 users).

Airtable (free complimentary CRM system)

Benefits (why to choose Airtable as your new CRM system):

Airtable is a non-traditional, light-weight CRM with pleasing aesthetics as one of its main selling points.

The workflow management database intends to re-invent spreadsheets, letting users rapidly link and analyze data from different sets. Users can have fun with style to customize data sorting to their needs through personalization. It’s simple and simple to import and export information as a CSV.

Possible downsides of Airtable CRM:

Airtable is certainly a “light-weight” CRM, so for more complex job management (i.e. with sub-tasks), you might discover the platform is not perfect.

Pricing of Airtable CRM system:

• Free version provides necessary functions.
• Plus version is $10 per user/per month, billed yearly.
• Pro variation is $20 per user/per month, billed annually.
• Enterprise version rates remains in consultation with supplier.

Streak (free complimentary CRM system)

Benefits (why to choose Streak as your new CRM system):

Streak is a completely incorporated Gmail CRM that lives in your inbox. Based in a familiar environment, the app streamlines CRM adoption for brand-new users.

The free version of the app is mainly for personal usage and includes basic CRM tools and full email features. The e-mail templates function is an excellent way of sending out a high volume of personalized emails. You can also manage leads and sales with endless pipelines. Make notes in-app for central record keeping, track data on your correspondence with contacts, and check whether leads have opened your e-mails or not.

Possible downsides of Streak CRM:

Because Streak runs as an internet browser extension, whenever you change gadgets, you’ll need to download it again. If you deal with reasonably complicated company processes, it’s a relatively light-weight CRM solution and may not be up to the job.

Pricing of Streak CRM system:

• Personal version is complimentary for specific users.
• Professional plan is $49 per user/per month, billed annually.
• Business plan is $129 per user/per month, billed yearly.

Bitrix24 (free complimentary CRM system)

Benefits (why to choose Bitrix24 as your new CRM system):

The cloud variation of Bitrix24 is free for up to 12 users and offers 5GB of information storage area. It has mainly the same functions as the paid variation, albeit provided in a scaled-down type. All told, it’s a pretty generous gratis product offering.

The Bitrix24 CRM provides all the needed features through a tidy UI (with a particularly nice Kanban view), like pipeline management, reporting, and sales tracking. The app’s interaction package includes voice, video, chat, and email– so you can constantly reach a contact on the best channel.

Possible downsides of Bitrix24 CRM:

Bitrix24’s UI doesn’t always offer the most user-friendly navigation, and the app can slow down from time to time. There’s a moderate learning curve and the customizability functions might not suffice for specific niche business applications.

Pricing of Bitrix24 CRM system:

• Free starter organization tool suite for up to 12 users.
• CRM+ strategy for approximately 6 users is $55 per user/per month billed annually, and $69 per user/per month billed regular monthly.
• Task+ prepare for approximately 24 users is $55 per user/per month billed each year, and $69 per user/per month billed monthly.
• Requirement strategy for up to 50 users is $79 per user/per month billed yearly, and $99 per user/per month
• Professional plan is $159 per user/per month billed yearly, and $199 per user/per month for an unrestricted variety of users.

The rates above are for the cloud-based version. On-premise options are also offered.

Insightly (free complimentary CRM system)

Benefits (why to choose Insightly as your new CRM system):

Insightly’s complimentary variation is not effectively promoted (concealed at the bottom of their prices page), so consider this a semi-insider idea. The unpaid version includes a clean user interface, with consumer, contact, and job management and pipeline functions to keep your sales procedure humming.

The software application supplies native combination with G Suite and Microsoft 365, along with Mailchimp and lots of others. Training videos are readily available to describe functions in a straightforward way, reducing the learning curve.

Possible downsides of Insightly CRM:

Insightly’s complimentary variation is restricted to approximately 2 users. The complimentary version likewise does not have an information backup system, sets everyday caps for mass emailing, and restricts the number of customized fields can be added for each record. Better lead assignment modules are just available in the paid plans.

Pricing of Insightly CRM system:

• No-frills strategy for approximately 2 users is free.
• Plus is $29 per user/per month, billed each year.
• Expert is $49 per user/per month, billed yearly.
• Business is $99 per user/per month, billed every year.
• A 14-day totally free trial is available for the Plus and Professional strategies.

Apptivo (free complimentary CRM system)

Benefits (why to choose Apptivo as your new CRM system):

Apptivo offers a flexible suite of apps concentrated on customizability. Their starter variation is complimentary, and offers a lot of the core tools from their complete set and 500 MBs of storage. The variety of users is topped at 3.

The contact app permits you to import information from e-mails and websites, so you can populate your contact and lead information with very little manual entry. Task management apps in the Apptivo universe offer person and team company, while the Cases app automates consumer questions by turning e-mails into tickets with a service-level contract.

Possible downsides of Apptivo CRM:

The free version of Apptivo does not support third-party combinations. Often it runs a bit slow, and the interface, while fit for its functions, is not necessarily the most user-friendly.

Pricing of Apptivo CRM system:

• Starter plan is totally free for up to three users.
• Premium plan is $8 per user/per month, billed every year.
• Ultimate strategy is $20 per user/per month, billed each year.

Flowlu (free complimentary CRM system)

Benefits (why to choose Flowlu as your new CRM system):

Deal with task management and build an understanding base in one place. Create personalized billings with CRM information auto-inserted into each invoice. Build web kinds to produce leads and welcome customers to upcoming occasions and studies in-app. Free version for 2 users uses 1 TB of storage information.

Possible downsides of Flowlu CRM:

Financial reporting functions may not be deep enough, depending on your company. Job filter function is a bit cumbersome. Collaboration tools are not advanced.

Pricing of Flowlu CRM system:

• Free for approximately two users.
• Team strategy is $29 for all users/per month billed annually, and $39 for all users/per month billed regular monthly.
• Company plan is $59 for all users/per month billed every year, and $74 for all users/per month billed regular monthly.
• Expert strategy is $119 for all users/per month billed each year, and $149 for all users/per month billed month-to-month.
• Enterprise plan is $239 for all users/per month billed each year, and $299 for all users/per month billed regular monthly.