Universal Containers is moving from a legacy customer relationship management (CRM) system to Salesforce Sales Cloud. What should a consultant recommend to ensure a successful implementation?
Below is the answer and explanation for the question in the Salesforce Exams.
Universal Containers is moving from a legacy customer relationship management (CRM) system to Salesforce Sales Cloud. What should a consultant recommend to ensure a successful implementation?
- Review the current system with all levels of users to understand their requirements. ✅
- Review the current system with executive management to understand their requirements.
- Review the current system with IT management to understand their requirements.
- Review the current system and configure Sales Cloud to work in the same way.
Correct Answers
Review the current system with all levels of users to understand their requirements. ✅
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