The four key moments to keep in mind when customer journey mapping are: First impression, ___________, intended value, extended value
Below is the answer and explanation for the four key moments to keep in mind when customer journey mapping are: first impression, intended value, extended value.
the four key moments to keep in mind when customer journey mapping are: first impression, intended value, extended value
- Expected value.
- First value. â
- Second impression.
- Extended impression.
Correct answer
First value. â
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