Below is the answer and explanation for which customer sentiment metric is the strongest predictor of future purchase behavior? Which customer sentiment metric is the strongest predictor of future purchase behavior? Customer Satisfaction Score (CSAT). Customer Effort ...
Below is the answer and explanation for which customer sentiment metric is the strongest predictor of future purchase behavior? Which customer sentiment metric is the strongest predictor of future purchase behavior? Customer Satisfaction Score (CSAT). Customer Effort Read article →
Hi, my name is Michal Krčmář. I am digital entrepreneur currently based in Prague (Czechia). I’ve been working on websites and delivering online marketing campaigns as a commercially-focused freelancer since 2006 for big prestigious brands, worked in-house for many years as consultant, manager or director and run several own startups. I founded/co-founded several companies with annual turnaround around 10+ mio USD. When I am not actually working on my business I try to constantly pass on my broad experience through seminars and online training, I also organize company trainings and workshops.
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