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customer experience

MAU – what is metric Monthly Active Users and how is it calculated?

Monthly Active Users (MAU) represent the count of unique users who interact with your app or website over a 30-day period. Unlike Daily Active Users (DAU), which is more applicable ...

Monthly Active Users (MAU) represent the count of unique users who interact with your app or website over a 30-day period. Unlike Daily Active Users (DAU), which is more applicable Read article

ARPU – what is a metric average revenue per user used for and how is it calculated?

The average revenue per user (ARPU) is a vital metric that helps businesses assess the amount of money they generate, on average, from each customer during a specific timeframe. What ...

The average revenue per user (ARPU) is a vital metric that helps businesses assess the amount of money they generate, on average, from each customer during a specific timeframe. What Read article

B2B Marketing Cloud Journey Builder: 3 Examples of Successful Designs

Marketing is in a lot of ways like love. First, you are excited. Following that, you are attempting to determine what the other person is interested in and how you ...

Marketing is in a lot of ways like love. First, you are excited. Following that, you are attempting to determine what the other person is interested in and how you Read article

Everything You Need To Know About Digital Business Transformation

Digital Business Transformation is disrupting enterprises across all industries by breaking down boundaries between people, companies, and things. Companies can generate new goods and services, as well as find more ...

Digital Business Transformation is disrupting enterprises across all industries by breaking down boundaries between people, companies, and things. Companies can generate new goods and services, as well as find more Read article

You want to improve your customer experience processes and your products to ensure you’re focused on delight. Which should you do to get the largest, most representative sample?

Below is the answer and explanation for you want to improve your customer experience processes and your products to ensure you’re focused on delight. Which should you do to get the largest, most representative sample? You want ...

Below is the answer and explanation for you want to improve your customer experience processes and your products to ensure you’re focused on delight. Which should you do to get the largest, most representative sample? You want Read article