Scenario: Your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?
Below is the answer and explanation for scenario: your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?
Scenario: your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?
- Net promoter score.
- Customer satisfaction survey. â
- Customer acknowledgment survey.
- Customer eïŹort score.
Correct answer
Customer satisfaction survey.
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