In order to assess customer service agent performance, which of the following reports should you look at?
Below is the answer and explanation for in order to assess customer service agent performance, which of the following reports should you look at?
In order to assess customer service agent performance, which of the following reports should you look at?
- Ticket close total by rep. â
- Ticket totals over time.
- Ticket totals by source.
- Knowledge base article views.
Correct answer
Ticket close total by rep. â
The above answer is related to HubSpot service hub software certification exam. You can find all the updated questions and answers related to HubSpot service hub software certification exam on the âService hub software certification answersâ page. If you find any error or update in question or answers, do comment below and let us know. We will update the answers as soon as possible.
Learn more about HubSpot service hub software certification exam: https://academy.hubspot.com/courses/hubspot-service-software
Was this article helpful?
Support us to keep up the good work and to provide you even better content. Your donations will be used to help students get access to quality content for free and pay our contributorsâ salaries, who work hard to create this website content! Thank you for all your support!
Reaction to comment: Cancel reply