In addition to a score, what other information does Einstein Opportunity Scoring provide to assist sales users close deals? (Choose 2)
Below is the answer and explanation for the question in the Salesforce Admin Practice Exam: In addition to a score, what other information does Einstein Opportunity Scoring provide to assist sales users close deals? (Choose 2)
In addition to a score, what other information does Einstein Opportunity Scoring provide to assist sales users close deals? (Choose 2)
- Similar Deals
- Recommended Next Steps
- Top Positives ✅
- Top Negatives ✅
Correct Answers
Top Positives ✅
Top Negatives ✅
Explanation
As well as providing a score, Einstein will indicate both positive and negative factors that contributed to the score. To view these factors in Lightning, simply hover over the score.
Positive examples:
- Previous won opportunities with the related account
- Opportunity moving quickly through the stages
- High numbers of activities on the related account
- Opportunity has an open quote
Negative examples:
- Previous lost opportunities with the related account
- Close date overdue or being pushed out
- Low numbers of activities on the related account
- Low success rate in the industry assigned to the related account
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