Below is the answer and explanation for how can social media monitoring inform your sales and product teams?

How can social media monitoring inform your sales and product teams?

• Your competitors’ marketing material can be copied and used for your own product or service.
• Your product team can explain to customers exactly why they built that feature a certain way.
• Your sales team can listen to their closed/won deals and find great upsell opportunities via social listening.
• Customer feedback, whether positive or negative, can help sales people and product teams better solve for the customer’s needs. ✅

Correct answer

Customer feedback, whether positive or negative, can help sales people and product teams better solve for the customer’s needs. ✅

The above answer is related to HubSpot social media marketing certification. You can find all the updated questions and answers related to HubSpot social media marketing certification exam on the “Social media marketing certification answers” page. If you find any error or update in question or answers, do comment below and let us know. We will update the answers as soon as possible.

Learn more about HubSpot inbound marketing certification exam: https://academy.hubspot.com/courses/social-media/